GM OnStar Claim Help
Your privacy is important. If you owned or leased a GM vehicle (Buick, Cadillac, Chevy, GMC) from 2016 onwards and suspect your driving data was shared without your informed consent, potentially leading to higher insurance costs, now is the time to explore your options.
These claims are being pursued on a contingency fee basis, meaning you owe nothing unless Heenan & Cook recover money for you.
Don’t miss the opportunity to seek potential compensation.
Your Privacy May Have Been Compromised
We get it – when you bought your GM vehicle, you trusted its features and safety, not expecting it to become a source of concern. However, recent reports and legal actions suggest that General Motors (GM) and its OnStar service may have secretly collected detailed information about your driving habits – things like how fast you drive, when you brake hard, and even your precise location, all potentially without your full, informed consent.
Worse yet, it’s alleged that this wasn’t just for internal use. GM reportedly sold this sensitive data to third-party companies like LexisNexis Risk Solutions and Verisk Analytics.
These companies then allegedly packaged your driving information and sold it to insurance companies, potentially leading to unfairly high insurance premiums or even denials of coverage, often leaving you wondering why.
In some cases, insurance premiums were increased to 25% because of these data.
Are You Affected? Eligibility for the GM OnStar Claim
You might be asking, “Could this affect me?” You could be eligible to seek compensation if you:
- Owned or leased a GM vehicle. This includes Buick, Cadillac, Chevrolet (Chevy), or GMC models.
- Your vehicle is generally a model year 2017-2024.
- Your vehicle came equipped with OnStar technology.
- You don't believe you knowingly agreed to have GM sell your detailed driving data to brokers for insurance purposes.
- You weren't aware you were enrolled in the OnStar Smart Driver program, or didn't realize it involved selling your data.
- You've seen unexplained hikes in your auto insurance rates, had trouble getting new coverage, or were denied insurance, even with a good driving record.
What Data Was Collected Without Your Knowledge?
The allegations state that a surprising amount of your personal driving information might have been tracked and recorded without your full awareness. This wasn’t just basic info; it was detailed data potentially collected through OnStar systems, including the Smart Driver program.
- Driving Events: Every time you braked hard or accelerated quickly.
- Speed Habits: How often you drove over certain speeds (like 80 mph).
- Mileage & Trip Details: How far you drove each trip and overall.
- Travel Times: When you started and ended your trips, including late-night driving.
- Precise Location: Detailed GPS data mapping your routes and locations visited – sometimes tracked as often as every few seconds.
- Vehicle ID: Your specific Vehicle Identification Number (VIN), linking the data directly to your car.
Know Your Rights & Potential Compensation
If GM or OnStar improperly collected and sold your driving data, you have rights. The legal actions underway seek to hold these companies accountable and secure justice for affected drivers. By pursuing a GM OnStar arbitration claim, you could be entitled to various forms of relief.
Getting compensation through this legal process is about getting what you may be rightfully owed and ensuring better privacy practices in the future.
Heenan & Cook handle these cases on a contingency fee basis, which means you pay us absolutely nothing unless we successfully recover funds for you.
Monetary Compensation
This could cover financial losses, such as the extra money you paid due to unfairly increased insurance premiums. You might also receive compensation for the violation of your privacy itself.
Statutory Damages
Some laws, like the FCRA, allow for specific damage amounts per violation, even if you can’t prove exact financial loss.
Punitive Damages
In cases where conduct is found to be particularly reckless, courts may award punitive damages to punish the defendants and discourage similar behavior in the future.
Injunctive Relief
These are court orders forcing the companies to change their practices going forward. This could include stopping unauthorized data collection and sale, requiring the deletion of improperly collected data, and implementing truly transparent consent methods.
Worried About the Cost? Don't Be.
It’s completely understandable to worry about the cost of hiring a GM OnStar claim lawyer, especially when you’re already dealing with the stress of potential privacy violations and unexpected expenses. We want to put your mind at ease.
We believe everyone deserves access to justice, regardless of their financial situation. That’s why we handle cases like this on a contingency fee basis.
Concerns about cost should never prevent you from seeking the legal help you need. We take on the financial risk so you can focus on pursuing the rightful outcome you deserve.
What does that mean for you?
- No Upfront Fees. You don't pay anything out of pocket to get started.
- We Only Get Paid If You Win: Our attorney fees are paid as a percentage of the compensation we successfully recover for you. If we don't win your case, you owe us absolutely nothing for our time and effort.
- Free Initial Consultation: Your first conversation with us to discuss your situation and see if you have a claim is completely free and confidential, with no obligation.
Get GM OnStar Claim Help with Heenan & Cook
Feeling unsure about what to do next? We understand. At Heenan & Cook, we are committed to fighting for the rights of consumers like you who have been impacted by the issues surrounding GM’s data practices. Our experienced legal team is actively investigating these claims and representing GM owners in the GM OnStar lawsuit.
Choosing the right law firm makes a difference. Let us put our experience to work fighting for the justice you deserve.
Experience & Care
We combine deep legal knowledge with genuine care for our clients.
Years of Expertise
We understand the complexities involved in GM OnStar lawsuit claim and are prepared to navigate the legal system effectively on your behalf.
No Win No Fee
We typically work on a contingency fee basis, which means you owe us nothing unless we win compensation for you.
Learn GM OnStar Claim Case Update & Timeline
The legal process is actively moving forward. Key arguments are being made, evidence is being gathered, and deadlines are being met. Now is a crucial time to understand your rights and explore your options if you believe you were affected.
Case Update & Timeline
- Early 2024: Reports surface (like in the New York Times) exposing how automakers, including GM, were allegedly sharing driver data with insurers without clear consent.
- March 2024: Facing pressure, GM confirms it shared data with LexisNexis and Verisk and announces it will stop these specific partnerships. The first lawsuits from concerned drivers begin to be filed.
- April 2024: Lawyers file motions asking for the growing number of similar lawsuits to be centralized for efficiency.
- June 2024: The U.S. Judicial Panel on Multidistrict Litigation agrees and officially creates MDL No. 3115 in the Northern District of Georgia, assigning the cases to Judge Thomas W. Thrash, Jr..
- August 2024: The Texas Attorney General files a major lawsuit against GM over these data practices. Judge Thrash appoints lead lawyers for the plaintiffs in the MDL.
- December 2024: Plaintiffs’ lawyers file the Master Consolidated Class Action Complaint in the MDL, officially laying out the detailed allegations and claims for the nationwide case.
- January 2025: The Federal Trade Commission (FTC) announces its proposed settlement with GM and OnStar, including a five-year ban on sharing certain data with consumer reporting agencies.
- February 2025: The Arkansas Attorney General files another state lawsuit against GM, alleging deceptive practices.
- March 2025: Deadline passes for GM and the other defendants to file their initial responses (Motions to Dismiss) to the Master Complaint.
- Mid-2025 & Beyond: The crucial phase of “fact discovery” is expected to begin. This is where both sides gather evidence, documents, and testimony. This process is projected to continue through late 2026.
References
- The FTC’s Ban on GM and OnStar Selling Driver Data Is a Good First Step, https://www.eff.org/deeplinks/2025/01/ftcs-ban-gm-and-onstar-selling-driver-behavior-good-first-step
- GM Smart Driver Lawsuit | Privacy Violations | Legal News, https://www.motleyrice.com/consumer-fraud/general-motors-data-privacy-lawsuit
- complaint – Arkansas Attorney General, https://arkansasag.gov/wp-content/uploads/doc04129820250226084129.pdf
- Suit Says OnStar, LexisNexis Shared Driving Data With Insurers, Spiking Rates, https://www.insurancejournal.com/news/southeast/2024/03/15/765068.htm
- BEFORE THE UNITED STATES JUDICIAL PANEL ON MULTIDISTRICT LITIGATION In re: Vehicle Driving Data Tracking Litigation MDL____ MEM – MDL Cases, https://mdlcases.com/wp-content/uploads/2024/04/MDL-3115.pdf
- Arkansas attorney general sues GM, OnStar for alleged deceptive practices, https://mhobserver.com/arkansas-attorney-general-sues-gm-onstar-for-alleged-deceptive-practices/
- Data privacy suit filed against GM, LexisNexis and OnStar following NYT investigation, https://www.repairerdrivennews.com/2024/03/29/data-privacy-suit-filed-against-gm-lexisnexis-and-onstar-following-nyt-investigation/
- FTC hands GM a 5-year ban on selling sensitive driver info to data brokers, https://therecord.media/ftc-gm-settlement-5-year-ban-selling-driver-data
- New GM driver data class action filed over alleged info sharing with insurers, https://topclassactions.com/lawsuit-settlements/lawsuit-news/general-motors-class-action-lawsuit-and-settlement-news/new-gm-driver-data-class-action-filed-over-alleged-info-sharing-with-insurers/comment-page-3/
- More Than 25 GM OnStar Data Collection Class Action Lawsuits Have Been Filed So Far, https://gmauthority.com/blog/2025/01/more-than-25-gm-onstar-data-collection-class-action-lawsuits-have-been-filed-so-far/
- Texas AG sues GM and OnStar over alleged data privacy violations of nearly 2M residents, https://www.repairerdrivennews.com/2024/08/15/texas-ag-sues-gm-and-onstar-over-alleged-data-privacy-violations-of-nearly-2m-residents/
- FTC bans GM from sharing driving data to settle claims that the automaker sold data without consent | AP News, https://apnews.com/article/ftc-gm-driving-data-insurers-a555abb56a0d5f31afa9b73c3eb48287
- Attorney General Ken Paxton Sues General Motors for Unlawfully Collecting Drivers’ Private Data and Selling It To Several Companies, Including Insurance Companies, https://www.texasattorneygeneral.gov/news/releases/attorney-general-ken-paxton-sues-general-motors-unlawfully-collecting-drivers-private-data-and
- CONSUMER VEHICLE DRIVING DATA TRACKING LITIGATION MDL No. 3115 – UNITED STATES JUDICIAL PANEL on MULTIDISTRICT LITIGATION IN RE, https://www.jpml.uscourts.gov/sites/jpml/files/MDL-3115-Transfer_Order-5-24.pdf
- FTC Takes Action Against General Motors for Sharing Drivers …, https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-takes-action-against-general-motors-sharing-drivers-precise-location-driving-behavior-data
- Arkansas Attorney General Sues GM and OnStar Over Alleged Privacy Violations, https://www.hunton.com/privacy-and-information-security-law/arkansas-attorney-general-sues-gm-and-onstar-over-alleged-privacy-violations
- Attorney General Griffin Sues General Motors and OnStar for Deceiving Arkansans and Unlawfully Selling Data, https://arkansasag.gov/news-release/attorney-general-griffin-sues-general-motors-and-onstar-for-deceiving-arkansans-and-unlawfully-selling-data/
- Lawsuit Alleges GM Illegally Sold Arkansans’ Driving Data to Insurance Companies, https://www.insurancejournal.com/news/southcentral/2025/02/28/813811.htm
- Arkansas sues GM over data collection and sharing practices, https://therecord.media/arkansas-sues-gm-over-data-collection-sharing
- GM is selling driver data to insurers without consumers’ knowledge, Texas AG alleges, https://www.cbsnews.com/news/gm-selling-driver-data-car-insurers-texas-lawsuit/
- Arkansas: AG files a lawsuit against General Motors for unlawful collection and sale of drivers’ private data | News | DataGuidance, https://www.dataguidance.com/news/arkansas-ag-files-lawsuit-against-general-motors
- Arkansas AG Latest to Put Brakes on Allegedly Unauthorized Collection and Sale of Driver Data | Cozen O’Connor – JD Supra, https://www.jdsupra.com/legalnews/arkansas-ag-latest-to-put-brakes-on-7966209/
- FTC Cracks Down on GM, OnStar Over Data Privacy Violations – Autobody News, https://www.autobodynews.com/news/ftc-cracks-down-on-gm-onstar-over-data-privacy-violations
- GM, LexisNexis face class action over telematics insurance data collection, https://www.insurancebusinessmag.com/us/news/technology/gm-lexisnexis-face-class-action-over-telematics-insurance-data-collection-481325.aspx
- Arkansas Attorney General Sues General Motors Over Alleged Deceptive Data Practices, https://www.whitecase.com/insight-alert/arkansas-attorney-general-sues-general-motors-over-alleged-deceptive-data-practices
- GM, OnStar, and LexisNexis deny sharing personal data, telematics …, https://www.repairerdrivennews.com/2024/04/24/gm-onstar-and-lexisnexis-deny-sharing-personal-data-telematics-without-customer-permission/
- Attorney General Griffin Sues General Motors and OnStar for Deceiving Arkansans and Unlawfully Selling Data, https://arkansasag.gov/wp-content/uploads/2025-02-26-GM-lawsuit_FINAL.pdf
- GM Data Lawsuit — I got my Lexis record, and the results are scary : r/BoltEV – Reddit, https://www.reddit.com/r/BoltEV/comments/1c51xcu/gm_data_lawsuit_i_got_my_lexis_record_and_the/
- Onstar/GM/Smart Driver Class Action Lawsuit : r/Silverado – Reddit,https://www.reddit.com/r/Silverado/comments/1bnqigc/onstargmsmart_driver_class_action_lawsuit/
- Latest News from Legal Newsline | Legal Newsline, https://legalnewsline.com/stories/category/latest?before=2024-09-20T08%3A57%3A26%2B00%3A00&page=9
- 1:24-F-03115 – IN RE: Consumer Vehicle Driving Data Tracking Litigation – Document in Context – – GovInfo, https://www.govinfo.gov/app/details/USCOURTS-jpml-1_24-F-03115/context
- In re: Consumer Vehicle Driving Data Tracking Collection 1:2024md03115 | U.S. District Court for the Northern District of Georgia – Justia Dockets, https://dockets.justia.com/docket/georgia/gandce/1:2024md03115/330418
- IN RE: Consumer Vehicle Driving Data Tracking Litigation MDL NO. 3115 – Justia Dockets, https://dockets.justia.com/docket/multi-district/jpml/MDL%20NO.%203115/1681978
- UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF GEORGIA ATLANTA DIVISION In re: Consumer Vehicle Driving Data Tracking – AboutLawsuits.com, https://www.aboutlawsuits.com/wp-content/uploads/GM-OnStar-Consumer-Vehicle-Driving-Data-Tracking-Collection-MDL-Scheduling-Order-CMO2.pdf
- FORM 10-K – SEC EDGAR Filings Search Alert – SECDatabase, http://pdf.secdatabase.com/480/0001437749-25-005160.pdf
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